Sales & Marketing

Brandon Klayman

Marketing & Sales Expert
Calgary, Canada
cc94.com

Sales & Marketing

Brandon Klayman

Marketing & Sales Expert
Calgary, Canada
cc94.com

Want a better work-life balance? Learn how Brandon Klayman, the owner of Conscience Commerce Marketing Agency, uses vCita to delegate tasks and block off free time.

A business coach tells you what to do; vCita does the work for you.

Tell us a little bit about what you do…

I run an award-winning marketing agency. We provide consulting services and complete marketing solutions to our clients.

How did you come to use vCita?

I needed something to help streamline my business, and I didn’t want to pay an assistant. I heard about vCita from another solution provider in British Columbia. At the time I was using a different solution and thought the product was decayed. It wasn’t robust enough and didn’t have enough features.

Which vCita features are your favorite?

vCita synchronizes with my Google calendar, and I love the fact that you can do real-time scheduling and customize all of your services. Also, we are a multi-currency company, so it helps that vCita supports dozens of currencies and online payments.

How does vCita help strengthen your teamwork?

All of my team members have a vCita account, and have added their vCita link to their email signatures. I’ve used it as a way to empower them to be more client-facing. vCita supports the growth of my business through delegation and allowing staff to get more engaged with clients, so I don’t have to be there for every call.

Before it took 3 days to schedule an appointment with a client. Now it takes 30 seconds.

Has your work-life balance improved since you started using vCita?

Well, before it took 3 days to schedule an appointment with a client. Now it takes 30 seconds. I find that I have more free time because of vCita. I set the schedule, so I don’t let myself get booked on certain days and times.

How does vCita help your business grow?

In the year that I started using vCita, I doubled my bookings, which lead to a 30% increase in revenue. Also, my no-show rate dropped to less than 10%.

Would you recommend vCita to other business owners?

If work-life balance is important to you and you’d like to organize your time better – vCita can support you better than a business coach. A business coach tells you what to do; vCita does the work for you.  It’s not just scheduling – the system reaches out to clients and provides the opportunity for a complete follow-up, as well as invoicing and payments. vCita supports and sustains your business throughout its complete lifecycle.

Feeling inspired? Try vCita free for 14 days!