vCita Pricing
Platinum
For established businesses
$99/ mo
or $79 per month
when billed annually
when billed annually
1-5 staff included
$15 per additional staff
$15 per additional staff
- Staff roles & permissions
- Client routing automation
- Custom client notifications
- And all Business features
- Monthly SMS credit: 500
- Unlimited clients
- Priority support
- Free onboarding session
Platinum includes
Everything in Business, and:
Multi-staff features
- Set staff roles and permissions
- Assignment rules: automatically route client requests to staff
- Staff email template editing
- 5 staff accounts, $15 per additional staff
Advanced client notifications
- Custom notifications per service
- SMS (text) editing
And more…
- Set your own client portal domain
- Brand your CRM
Unlimited clients
Priority support
✕
Most Popular
Business
For growing businesses
$59/ mo
or $49 per month
when billed annually
when billed annually
1-2 staff included
$15 per additional staff
$15 per additional staff
- Email & SMS marketing
- Coupons
- Multi-staff & team calendar
- Text (SMS) reminders
- 3rd party integrations
- And all Essentials features
- Monthly SMS credit: 250
- Up to 5,000 clients
- Email & phone support
- Free onboarding session
Business includes
Everything in Essentials, and:
Email & SMS marketing
- Promote your business & services with email and SMS campaigns
- Track delivery & conversion
Staff management
- Admin view of team calendar and staff accounts
- Assign staff members to services & appointments
- Distribute and transfer client requests
- 2 staff accounts, $15 per additional staff
Text (SMS) reminders for clients
- Appointment confirmations & reminders
- Reminders for overdue payments
- About-to-expire reminders for estimates
- 500 first texts included
Integrations
- Google Analytics & conversion tracking
- QuickBooks and 3rd party integration via Zapier
And more…
- Create discount coupons
- Custom client tags
- Mark for future follow-up
- Edit notification email templates
- 20GB storage for documents
- Hide vCita promotional links
5,000 clients
Email & phone support
✕Essentials
For emerging businesses
$29/ mo
or $24 per month
when billed annually
when billed annually
Our Online scheduling plan is available for $15/month
- Client management
- Business calendar
- Billing & invoicing
- Online scheduling & payments
- Personalized client portal
- Website widgets & forms
- Monthly SMS credit: 100
- Up to 1,000 clients
- Email support
Essentials includes
Client management
- Mobile CRM app
- Manage all client information and interactions
Calendar management and online scheduling
- Create and manage 1:1 appointments and group events
- Sync with your calendar (Outlook, Google, iCal, etc.)
- Let clients book & reschedule appointments online
Billing & invoicing
- Issue branded estimates, invoices & receipts
- Track payment status and send automated reminders
- Charge clients’ credit/debit card
- Let clients pay online with any credit/debit card or PayPal
Client portal
- Let clients manage appointments, documents and payments online
Lead generation
- Website buttons, forms & widgets
1,000 clients
Email support
✕Looking for online scheduling only?
Our Online scheduling plan is available for $15/month
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Frequently Asked Questions
- Can I try it out before committing? Absolutely. When you sign up you get a 14-day free trial to try out various features, including online scheduling, credit card processing, online payments, email campaigns and more.
- What is the billing cycle? We offer both monthly and annual subscriptions, so you can choose the billing cycle that is most convenient for you.
- Do you offer discounted subscriptions? Yes, when subscribing to any annual plan, you receive a significant discount (ranges between 15-20%) over the monthly rate. In addition, we offer discounted partial plans for businesses interested in online scheduling only.
- Will I be able to change my subscription in the future? Yes, you may change your subscription at any time.
- What are the charges for text messages (SMS)? vCita offers automated text message confirmations, reminders and notifications to keep you, your clients, and your team connected.
Our monthly SMS credit for US-based users is listed in the pricing chart above.
Our monthly SMS credit for users outside of the US is as follows:
Essentials plan users- 50 text messages
Business plan users – 100 text messages
Platinum plan users – 200 text messages
Additional SMS messages can be purchased at a flat rate of 5 cents per SMS in the US or 10 cents per SMS outside of the US. Your SMS credit will be renewed every month. You cannot accumulate credit from month to month.
To make sure reminders will be sent, your quota will automatically renew when the balance is low. You may choose to turn off your auto renew settings. - Do you support multiple users and permissions for staff members? Yes, our Business and Platinum subscriptions include staff members, along with an option to designate different permission levels. Each staff member will receive their own login, and the account admin will be able to determine which business information to share with the team members.
- Does the mobile app entail any extra charges? There are no extra charges – all vCita plans include a free mobile app for Apple or Android, helping you run your business while on the go.
- Do you offer any setup assistance? Of course – our team is here to help you get started. We offer weekly webinars, video tutorials, step-by-step guides and personal 1:1 set up sessions.
vCita helps me to offer a better value proposition than my competition. I want to be easy to find, easy to hire and easy to work with and vCita helps me to do that. Every new contact that comes in through vCita is a chance to build a lasting relationship with a new client. Albert E. Bergen, CPA
I needed a complete suite to manage my clients from first contact through the payment process. vCita is a complete solution — through the entire transaction. Leslie Croskey
vCita is that hidden gem among the many CRM apps in today's market place. It is very easy to use. Affordable and they have good customer support. They even customized the vCita plugin in our website with the look and feel we wanted. Srini Ramineni, DBA University, Inc.
I did not realize how much I needed this product until I tried it. Having online scheduling on my website and social media sites, on my email signature and within email marketing has increased the number of appointment requests I am receiving. My calendar is filling with appointments! Ellen McDowell, Social Media Consultant
Online Scheduling includes
- Let clients book & reschedule appointments online
- Create and manage group events and classes
- Display your services, fees and up-to-date availability
- Booking confirmations via email & SMS (100 first texts included)
- Personal client portal for each client
- Up to 300 clients
- Email support
Online Payments includes
- Let clients pay for services and invoices online
- Accept any credit card or PayPal
- Get paid directly to your bank account
- Overdue payment reminders
- Up to 300 clients
- Email support
- And all Free features