How to turn leads into paying customers is an age-old question for small businesses. While the answer may seem complicated, it doesn’t have to be...
No one knows better than small businesses how important it is to build a strong relationship with customers. Maintaining customer relationships requires a lot of work, which is why customer relationship management (CRM) technologies and strategies are a must when it comes to both customer retention as well as bringing in new customers. As is […]
When it comes to email marketing campaigns for small businesses, there are both tried-and-true strategies and newer techniques they can leverage for optimal impact and results. Here are the email marketing trends for 2023 that we expect will define the landscape for customer outreach and success in the year ahead. The top email marketing trends […]
With life going back to the new normal and a possibly impending economic crisis, it was more than about time we touched base with our small business community and checked in on how things are going. As part of our survey, we asked our small business community to answer questions about their plans for the […]
More entrepreneurs than ever before are ditching the traditional office set up and embracing working from anywhere. Advancements in technology like instant messaging apps and video conferencing software help us connect with customers and colleagues alike, making flexible working a new reality for millions...