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Maintaining a competitive edge and providing outstanding value to customers are essential in today’s quickly changing business environment, especially for companies that cater to small business clientele. Small firms are more demanding than their larger counterparts, have distinct needs, and lack the unrestricted funds of more established businesses...
In the business world, every aspect of the customer journey matters. Starting even before the first point of contact to long-term engagement, creating a holistic and exceptional surrounding experience is crucial for building strong relationships with clients...
White label partnerships have become a popular business strategy, enabling companies to offer new services or products without having to invest in the time, effort, and resources required to develop them from scratch. However, cultivating these partnerships takes time and effort on behalf of the business looking to reap the benefits of a white label […]
We just came back from Las Vegas, where we attended Informa’s Channel Partners Conference & Expo and MSP Summit. This four-day event brought together VARs, MSPs, ISVs, telcos, vendors, and distributors from around the world...
It’s been frustrating for banks to see their small business customers trickle over to fintechs, neobanks, and alternative lenders. Thankfully, smarter use of alternative data sources could help traditional banks to stem the flow and rebuild relationships with small business owners. Small business owners feel frustrated with banks and traditional lenders, who have generally taken […]