Tel Aviv, IL |
Manage the Customer Group of the company, in charge of all customer engagement. Group includes the following teams: SMB sales, customer success and support, channels sales and channels success. Be the voice of the customer. Own trial conversion, adoption, retention and upsell. Part of company’s senior management, reporting to CEO.
Inbound, phone, SMB-focused sales teams in Tel Aviv and Bellevue, WA.
SMB-focused support and success teams in Tel Aviv, Bellevue, WA and the Philippines in-charge of onboarding, adoption and retention of SMB customers.
Partners’ channel sales and channel success teams in Tel Aviv.
Retention-marketing team in Tel Aviv in-charge of promoting adoption, retention and upsell.