Tel Aviv, IL

Senior Partner Success Manager

Tel Aviv, IL


vcita is a leading business management app helping SMBs to digitize and automate their business around four key areas: Time, Money, Client & Marketing.

Full Description

We are looking for an experienced Partners success Manager to work with our strategic partners, large enterprises that are selling the vcita solution globally to SMBs. We believe in putting our partners and customers at the center of everything we do. As a Partner Success Manager, you will deliver on our strategy to build mind share and adoption of vcita platform within our existing strategic partners. 


You will be responsible for driving top line revenue growth and overall end customer adoption through partner engagement. The ideal candidate has both a business background and a sales background that enables them to easily interact with enterprise customers. You should have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions.

What You’ll Do

  • Act as primary point of contact throughout partner lifecycle
  • Drive adoption of the vcita Platform, measured through platform usage
  • Onboard new partners
  • Achieve partners goals by providing  training, sharing sales and success tools, best practice, strategy and use cases
  • Identify growth opportunities within existing partners and work with teammates to achieve growth goals
  • Possess a comprehensive understanding of vcita’s products and services
  • Possess strong presentation, verbal, and written communication skills
  • Build and maintain strong relationships with multiple contacts within assigned partners
  • Passionate about the partner and customer experience and committed to being your partners’ vcita  advocate
  • Work cross-functionally with strategic and technical colleagues to accomplish partner goals
  • Identify areas where additional learning and reinforcement are required to improve partner performance
  • Project manage partner initiatives – both internally and externally
  • Resolve partner issues
  • Act as the voice of the partner and collect feedback to drive continuous improvement across all areas including product.
  • Maintain expertise on industry trends/practices and competitive landscape
  • Develop partners stories, case studies and partner references


  • At least 4 years of successful track record leading strategic partnerships  or large enterprise customers in SaaS organization
  • At least 2 years of direct sales experience in a complex technology solution-selling B2B2C preferably in the SaaS space
  • Strong relationship skills, supported by strategic consulting skills and technical curiosity
  • Strength in project management a strength and have experience leveraging internal resources and stakeholders to execute against deadlines within a complex organization
  • Demonstrated ability to navigate complex enterprises and build new relationships
  • Demonstrated ability to learn and explain a technical product or concept
  • Proven experience in successfully coordinating internally across many different teams
  • Strong verbal and executive presentation skills

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