Director, BD & Product Partnerships

vcita is seeking a strategic and hands-on Director of BD & Product Partnerships to drive high-impact initiatives that expand our ecosystem and enhance our platform offering to drive business growth. This role is ideal for a product-savvy business development expert who thrives at the intersection of partnerships, technology, and customer value.

You'll lead the end-to-end product and app partnerships lifecycle, from opportunity identification to managing the live partnerships, as well as supporting strategic business development programs.

At vcita, we're on a mission to empower small businesses with the best digital tools for success. Our business management solution is designed to be intuitive & easy-to-use and helps business owners streamline their operations so they can deliver exceptional client experiences.

Since our launch in 2010, we've been proud to be making a positive impact on local communities through accessible technology, with over 150,000 business owners around the world - from barbers to law firms to fitness trainers - using vcita to better their businesses.

We’ve built a team - that’s now over 160 people strong- of like-minded individuals who are passionate about technology, community, and making a difference. We thrive on collaboration and are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered.

If you're looking to be part of a community that supports small businesses and makes an impact, then join us!

Partnership Ownership

• Drive new partnership opportunities in new sectors and categories to unlock growth potential, from the initial market research and partner funnel creation. The first sector focus is telco.
• Oversee product and app market partnership lifecycle, collaborating with relevant internal teams to ensure seamless execution: from prioritization, scouting, and evaluation to solution buildout & integration, launch, and post-launch growth activities.
• Build and manage strategic and business-oriented partner relationships, fostering trust and collaboration to drive mutual value, revenue, and growth.

Strategic and business focus

• Analyze industry trends, customer demands, and market opportunities to identify and prioritize high-impact partnerships.
• Support broader business development and strategic partnership initiatives driven by the CBDO.
• Develop business cases and performance metrics to measure and optimize the impact of partnerships.
• Align closely with internal stakeholders: product, marketing, sales, solution, support, and R&D to ensure optimal communication and execution.

• 4+ years of experience in product management, solution engineering, or equivalent customer-facing roles, leveraging both business and technology skills.
• Experience with partnerships, business development, or sales, demonstrating the ability to build and manage relationships.
• Demonstrated ability to manage complex cross-company programs and projects.
• Excellent communication skills, with the ability to influence internal and external stakeholders.
• Strong business acumen and technical fluency; understanding concepts such as APIs, integrations, and SaaS platforms; Coding experience is a plus, but is not mandatory.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Experience with app marketplaces, digital ecosystems, and platform-based business models is a plus.
• Experience with the small business market and ecosystem, as well as working in or with enterprise customers.