VCITA JOBS

Tel Aviv, IL

Professional Services Engineer

Tel Aviv, IL

Description

As vcita increases the investment and the development of our open platform we are looking for a Professional Services Engineer to allow our partners to capture the full benefit of the open-source.

Full Description

The Professional Services Engineer will be joining the Solutions team to work directly with our Partners to deliver value across their business, offer informed consultancy and development service alongside knowledge and experience to our strategic partners with the right passion and commitment to make the project work and achieve the business goals.

Responsibilities

  • Ensure successful ongoing operations with knowledge transfer to partners
  • Engage with partners to understand the business needs and help them define and design the API requirements (build the SOW for the project)
  • Provide implementation consulting services to assist partners with API deployments
  • Plan and develop custom solutions when needed
  • Liaise between the partners and R&D to assure that partners tech requirements will align with vcita’s roadmap 
  • Create detailed documentation for implementation, guides and trainings
  • Provide insights to the partners team as to the revenue potential for customer requests including new functionality
  • Work with R&D and Product teams in order to manage E2E projects and deliver to partners
  • Manage and maintain the Developer Hub

Requirements

  • At least 1-2 years of professional services, solutions engineer or software development experience
  • Strong understanding of Open APIs environment 
  • Strong in API design and best practices 
  • Good business understanding, experience and desire to work with customers/partners
  • End-to-end project management (planning, implementation, delivery)
  • Experience with solutions management/troubleshoots 
  • Experience in writing technical documentation 
  • Excellent written and verbal communication skills 
  • Experience in MySql, Rest API - MUST
  • Experience with Ruby, JS, PHP, NodeJS, Scripting lang is a plus
  • Experienced in 3rd party API is a plus

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