vCita Pricing

Platinum

For established businesses

$99/ mo
or $79 per month
when billed annually
5 staff included
$15 per additional staff
  • Staff roles & permissions
  • Client routing automation
  • Custom client notifications
  • And all Business features
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  • Unlimited clients
  • Priority support
  • Free onboarding session
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Platinum includes

Everything in Business, and:

Multi-staff features
  • Set staff roles and permissions
  • Assignment rules: automatically route client requests to staff
  • Staff email template editing
  • 5 staff accounts, $15 per additional staff
Advanced client notifications
  • Custom notifications per service
  • SMS (text) editing
And more…
  • Set your own client portal domain
  • Brand your CRM
Unlimited clients
Priority support
  • Email & SMS marketing
  • Coupons
  • Multi-staff & team calendar
  • Text (SMS) reminders
  • 3rd party integrations
  • And all Essentials features
  • Up to 5,000 clients
  • Email & phone support
  • Free onboarding session
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Business includes

Everything in Essentials, and:

Email & SMS marketing
  • Promote your business & services with email and SMS campaigns
  • Track delivery & conversion
Staff management
  • Admin view of team calendar and staff accounts
  • Assign staff members to services & appointments
  • Distribute and transfer client requests
  • 2 staff accounts, $15 per additional staff
Text (SMS) reminders for clients
  • Appointment reminders
  • Reminders for overdue payments
  • About-to-expire reminders for estimates
  • 500 first texts included
Integrations
  • Google Analytics & conversion tracking
  • QuickBooks and 3rd party integration via Zapier
And more…
  • Create discount coupons
  • Custom client tags
  • Mark for future follow-up
  • Edit notification email templates
  • 20GB storage for documents
  • Hide vCita promotional links
5,000 clients
Email & phone support

Essentials

For emerging businesses

$29/ mo
or $24 per month
when billed annually
Online Scheduling plan
available for $15 per month
  • Online appointment booking
  • Event & class registration
  • Online invoicing & payments
  • And all Free features
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  • Up to 1,000 clients
  • Email support
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Essentials includes

Everything in Free, and:

Appointment booking
  • Let clients book & reschedule appointments online
  • Booking confirmations via email & SMS (100 first texts included)
  • List your services, fees and appointment options
  • Display your up-to-date availability
Event and class registration
  • Create group events and let clients register online
  • Send group announcements
Payment processing & billing
  • Credit card processing (virtual payment terminal)
  • Let clients pay for services and invoices online
  • Accept any credit card or PayPal
  • Overdue payment reminders
  • Reminders for about-to-expire price estimates
And get text messages (SMS) for new leads
1,000 clients
Email support

Free

Get the taste of it

$0
 
  • Business management app
  • Client portal & website widget
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  • Up to 300 clients
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Free includes

All these great features:

Business management app
  • CRM app – mobile & online
  • Inbox, client cards, notes & history
Calendar management
  • Manage your schedule & appointments
  • Auto confirmation emails & reminders
  • Sync with your calendar (Outlook, Google, iCal, etc.)
Invoicing
  • Send branded estimates, invoices & receipts
  • Track payment status for invoices & appointments
  • Set multiple currencies & tax rates, apply discounts
Client portal
  • Mobile-friendly landing page for clients
  • Custom actions, forms and shared documents
  • Website buttons, forms & lead capturing widgets
300 clients
 

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Frequently Asked Questions

  • Can I try it out before committing? Absolutely. You may try out various premium features while on the free plan, including online appointment booking, online payments and email campaigns. To try out all our advanced features, you may sign up for an annual plan and get a 14-day trial free of charge.
  • What is the billing cycle? We offer both monthly and annual subscriptions, so you can choose the billing cycle that is most convenient for you.
  • Do you offer discounted subscriptions? Yes, when subscribing to any annual plan, you receive a significant discount (ranges between 15-20%) over the monthly rate. In addition, we offer discounted partial plans for businesses interested in online scheduling only.
  • Will I be able to change my subscription in the future? Yes, you may change your subscription at any time.
  • Will I be able to cancel my account? Yes, if you decide vCita isn’t the best solution for your business you may cancel your account. If you cancel within the 14-day trial period, you will not be charged for the subscription. If you have already paid, your subscription will remain active at its current level through the end of the billing period.
  • What are the charges for text messages (SMS)? vCita offers automated text message confirmations, reminders and notifications for your clients and staff, making sure everyone stays fully notified and nothing slips between the cracks. When subscribing to the Business/Platinum plan, the first 100/500 text messages are free of charge. Fees for additional text messages are $9/$29/$59/$199 for 75/300/750/3,000 text messages, respectively. To make sure reminders will be sent, your quota will automatically renew when the balance is low. You may choose to turn off your auto renew settings.
  • Do you support multiple users and permissions for staff members? Yes, our Business and Platinum subscriptions include staff members, along with an option to designate different permission levels. Each staff member will receive their own login, and the account admin will be able to determine which business information to share with the team members.
  • Does the mobile app entail any extra charges? No extra charges – vCita comes with a free mobile app for Apple or Android, helping you run your business even when on the go.
  • Do you offer any setup assistance? Of course – our team is here to help you get started. We offer weekly webinars, video tutorials, step-by-step guides and personal 1:1 set up sessions.
vCita helps me to offer a better value proposition than my competition. I want to be easy to find, easy to hire and easy to work with and vCita helps me to do that. Every new contact that comes in through vCita is a chance to build a lasting relationship with a new client. Albert E. Bergen, CPA
I needed a complete suite to manage my clients from first contact through the payment process. vCita is a complete solution — through the entire transaction. Leslie Croskey
vCita is that hidden gem among the many CRM apps in today's market place. It is very easy to use. Affordable and they have good customer support. They even customized the vCita plugin in our website with the look and feel we wanted. Srini Ramineni, DBA University, Inc.
I did not realize how much I needed this product until I tried it. Having online scheduling on my website and social media sites, on my email signature and within email marketing has increased the number of appointment requests I am receiving. My calendar is filling with appointments! Ellen McDowell, Social Media Consultant
Online Scheduling includes
  • Let clients book & reschedule appointments online
  • Create and manage group events and classes
  • Display your services, fees and up-to-date availability
  • Booking confirmations via email & SMS (100 first texts included)
  • Up to 300 clients
  • Email support
  • And all Free features
Choose this plan
Online Payments includes
  • Let clients pay for services and invoices online
  • Accept any credit card or PayPal
  • Get paid directly to your bank account
  • Overdue payment reminders
  • Up to 300 clients
  • Email support
  • And all Free features
Choose this plan