Come work with us

We are looking for enthusiastic team players to join our fast-growing startup!

Customer Success Manager – Bellevue

Full-time position

Join vCita, the leader in web engagement software for small businesses, offering an end-to-end platform for scheduling, customer retention management and invoicing.  The vCita platform redefines how small business interact with their customers.

We are looking for an outstanding Customer Success Manager, to provide an excellent customer experience to our 1000s of customers. As a Customer Success Manager, you will engage and build relationships with customers as their primary connection to all of the resources vCita has to offer – training, account management, support and subscription renewal services.

Your role will include:

  • Consulting our customers to ensure their success and understanding of the value of vCita
  • Guiding new customers through our product and assisting them with the setup process
  • Maintaining high customer satisfaction answering incoming phone calls, emails and chat requests and assisting customers with product questions
  • Increasing customer retention and creating new sales opportunities
  • Representing the voice of the customer to the development team

APPLY AT: careers@vcita.com

Sales Manager – Bellevue

Full-time position

Join vCita, the leader of web engagement software for small businesses, offering an end-to-end platform for scheduling, client management and invoicing. We are growing our sales team and looking for individuals that want to work in a fast paced, agile environment. Is this you?

Your role will include:

  • Contact 100s of inbound leads over email, phone and chat
  • Follow up with potential customers, demonstrate the product
  • Get customers through a successful trial and close subscription sales

The ideal candidate will have:

  • Prior experience selling to small businesses over the phone
  • Experience in a high-paced, multi-tasking environment, focused on short sale cycles
  • Technical orientation with software and online services
  • Ability to overcome sales objections and understanding the competitive landscape
  • Excellent computer skills with ability to navigate between CRM, online meetings and demo sites
  • Spanish speaking – preferred not required

APPLY AT: careers@vcita.com

Senior Front End – Tel Aviv

Full-time position

vCita unleashes new technologies for small businesses, providing them with online web tools and mobile apps to acquire new leads and effectively communicate with their clients. With thousands of paying users worldwide, vCita’s customer base is constantly expanding.

We are seeking a Senior Front End Engineer to join our core team. If you enjoy designing and building complex client-side applications with high-end UI – come join us! The fun thing about working at vCita is that you can truly influence the way people around you do businesses.

The ideal candidate will have:

  • Proficiency with Javascript and AngularJS (or an equivalent Javascript framework)
  • Ability to simplify and solve complex problems
  • Passion for learning new stuff and moving fast
  • Excellent verbal and written communication skills
  • Experience in developing hybrid / native mobile apps – an advantage

APPLY AT: careers@vcita.com

Full-Stack Developer – Tel Aviv

Full-time position

Join vCita, the leader of web engagement software for small businesses, offering an end-to-end platform for scheduling, client management and invoicing. We are growing our R&D team and looking for individuals that want to work in a fast paced, agile environment. Is this you?

The ideal candidate will have:

  • Positive attitude and fun to work with
  • Strong technological skills and a quick learner
  • Ability to simplify and solve complex problems
  • Proficiency in web development, ideally with a known framework like Ruby on Rails or Django
  • Experience with Javascript and AngularJS (or an equivalent Javascript framework)
  • Prior experience with one or more:
    – Building and designing a robust REST API
    – Service-oriented architecture
    – Databases (SQL an NoSQL)
    – Developing integrations with 3rd party services
    – Maintaining high-availability at scale
  • Excellent verbal and written communication skills attitude and fun to work with

APPLY AT: careers@vcita.com

Marketing Developer – Tel Aviv

Full-time position

Join vCita, the leader of web engagement software for small businesses, offering an end-to-end platform for scheduling, client management and invoicing. We are growing our R&D team and looking for individuals that want to work in a fast paced, agile environment. Is this you?

The ideal candidate will have:

  • Positive attitude and fun to work with
  • Excellent interpersonal skills, including written communication skills
  • Self-management capabilites, both time and priorities
  • Proficiency in web development: javascript, frameworks, http and some backend
  • Experience in building and maintaining WordPress websites
  • Eager to learn new things and technologies
  • Advantage: built or maintained a plugin for WordPress
  • Advantage: worked with marketing teams

APPLY AT: careers@vcita.com

Backend Developer – Tel Aviv

Full-time position

Join vCita, the leader of web engagement software for small businesses, offering an end-to-end platform for scheduling, client management and invoicing. We are looking for an experienced backend developer who wants to join our core team and be able to influence on a large-scale SaaS product.

Your role will include:

  • Building and designing a robust REST API
  • Implementing a service-oriented architecture on the cloud
  • Maintaining high-availability at scale
  • Modeling our SQL and NoSQL schemas
  • Developing integrations with many 3rd party services
  • Working both as a team and with our DevOps and Front-end developers

The ideal candidate will have:

  • Positive attitude and fun to work with
  • Strong technological skills and ability to simplify complex problems
  • Loves learning new things and technologies (and is a fast learner)
  • Excellent verbal and written communication skills
  • Proficiency in backend development, ideally with a Rails or Django
  • Prior experience in building and maintaining a large-scale SaaS product

APPLY AT: careers@vcita.com

QA Engineer, Manual Testing – Tel Aviv

Full-time position

vCita has quickly grown to become a leader in client engagement platform for small businesses, providing unique scheduling and client management solutions for over 100,000 businesses. We are now expanding our manual testing team and looking for a QA Engineer. If you enjoy testing complex features and have a passion for user experience – Come join our team!

The ideal candidate will have:

  • Experience with web and mobile manual testing, preferably on a product that is UX oriented.
  • Ability to independently plan and execute tests for complex features.
  • Passion for learning new things and work in a fast-pace environment.
  • Experience with working in an Agile environment (Advantage)
  • Some Knowledge in SQL, CSS and HTML (Advantage)
  • High level of English

APPLY AT: careers@vcita.com